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🔒 Privacy Policy

 

Effective Date: November 16, 2025

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D.O.L. Group (referred to as "we," "us," or "our") is committed to protecting the privacy and security of the personal information of our clients. This Privacy Policy describes how we collect, use, and protect the personal data related to the provision of our professional services, including Translation, Notary, Apostille, Remote Consultation, Service of Process, Registered Agent, and Research Services.

 

1. Information We Collect

We collect information necessary to provide and process your requested services. This may include:

A. Personal Identification Data

  • Contact Information: Name, mailing address, email address, phone number, and physical address.

  • Identity Verification: Government-issued ID details (e.g., driver’s license, passport) required for Notary and Apostille services.

  • Payment Details: Payment card information or bank details processed through third-party secure payment processors (we do not store full payment card details).

B. Sensitive Document Data

  • Original Documents: Birth certificates, marriage licenses, corporate records, academic transcripts, and other personal/legal documents required for Translation or Apostille services.

  • Remote Notary Data: Video and audio recordings of the remote notarization session, as required by New Jersey state law for Remote Online Notarization (RON).

C. Technical and Usage Data

  • Website Usage: Information about how you use our website (IP address, browser type, operating system, pages viewed) collected via cookies and analytics tools.

  • Consultation Data: Notes and records related to your Remote Consultation and service inquiries.

 

2. How We Use Your Information

We use the collected information solely for the following purposes:

  • Service Fulfillment: To accurately complete the Translation, Notary, Apostille, Registered Agent, Service of Process, and Research Services you requested.

  • Legal Compliance: To satisfy the strict identification and record-keeping requirements for Notary Public and Remote Online Notarization (RON) services as mandated by New Jersey state law.

  • Communication: To provide you with service updates, confirmations, tracking numbers for shipments, and responses to your inquiries.

  • Billing and Payments: To process payments for services rendered.

  • Security: To protect against fraud, unauthorized transactions, and maintain the security of our services.

 

3. Disclosure of Your Information

We do not sell your personal data. We disclose your information only as strictly necessary and under specific circumstances:

  • Government/Official Agencies: We share documents and verification details with the New Jersey Secretary of State, US Department of State, or relevant County Clerks as required to execute the Apostille process.

  • Third-Party Vendors: We share necessary data with trusted third parties who assist us in operating our business and providing services, such as:

    • Secure Remote Notarization Platforms.

    • Third-party linguists (under strict Non-Disclosure Agreements) for translation services.

    • Courier Services (FedEx, UPS, USPS, DHL) for shipping documents.

    • Payment Processors (e.g., Square, Stripe, PayPal).

  • Legal Requirements: We may disclose your information if required to do so by law, subpoena, or if we believe such action is necessary to comply with the law and reasonable requests of law enforcement.

 

4. Data Storage, Security, and Retention

A. Security Measures

We implement a variety of industry-standard physical, electronic, and managerial security measures to maintain the safety of your personal information, including:

  • Use of Secure Sockets Layer (SSL) technology for data transmission on our website.

  • Encrypted storage of sensitive document copies.

  • Strict access control for Notary and Apostille records.

B. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

  • Notary Journals and RON Recordings: These records are retained for the legally mandated period as required by New Jersey law, even after the service is complete.

 

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data, subject to our legal obligations (e.g., retaining Notary Journals).

  • Opt-out of non-essential communications (like marketing emails).

To exercise any of these rights, please contact us using the information provided below.

 

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian believes that we have collected a child's personal information, they should contact us immediately.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically for any updates.

 

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

D.O.L. Group LLC

  • Email: [Your Dedicated Privacy/Support Email]

  • Phone: [Your Business Phone Number]

  • Address: [Your Business Mailing Address]

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